Product features

If you work for the federal government, you can use Notify to update your users.

Notify makes it easy to create, customize and send:

You do not need technical knowledge to use Notify.

Create an account for free and try it yourself.

Reusable message templates

To send an email or text with Notify, you need to create a message template first.

Templates let you send the same thing to lots of people, as often as you need, without writing a new message each time.

Personalised content

Notify makes it easy to send personalised messages from a single template.

If you want to include personalised content in your message, you can add a placeholder. Each time you send a message, you can fill the placeholder with details such as a name or reference number. You can do this manually or upload a list of personal details and let Notify do it for you.

Bulk sending

To send a batch of messages at once, upload a list of contact details to Notify. You can also schedule the date and time for sending emails or text messages.

Application Programming Interface (API) integration

You can integrate Notify’s API with your web application or back-office system to send messages automatically.

Read our API documentation for more information.

Message status

Notify’s real-time dashboard lets you see the number of messages sent. You can also check the current status of any message to learn when it was delivered.

Read more about how message status works.


Control which members of your team can see, create, edit, and send messages.

Notify lets you:

  • set different permission levels for each team member
  • invite team members who don’t have a government email address
  • choose who else can manage team members


Notify protects and manages data to meet the needs of government services.

Hide sensitive information

Notify lets you redact personal information from your messages after they’ve been sent. Only the recipient can see their personal information.

Two-factor authentication

Notify uses two-factor authentication (2FA) to keep your account secure. When you log in, we'll send a unique one-time code to your phone and ask you to enter it before we let you use your account.

Read more about security.